Box On The Rocks™ Is First Class In Customer Service
Hip, Hip, Hooray! Box On The Rocks™ has been awarded the Etsy Star Seller Customer Service badge for December. This achievement is a direct reflection of our commitment to making home bartending fun and easy because it all starts with customer service.
For a brand to win the Star Seller badge, it must also receive the Smooth Shipping badge, the Speedy Replies badge and the Rave Reviews badge, all of which we have proudly earned.
Our Cocktail Kits are more than just a product, they’re an experience. From the moment you click purchase to the moment you are sipping your favorite Cocktails; our goal is to make the Box On The Rocks™ experience exciting and carefree. Our customer service team is continuously working hard to keep the communication flowing to our customers.
All customer service is managed at our HQ in Scottsdale, AZ by our own team members. From fulfillment to answering your questions and inquiries, we think it’s important to have that personal touch, which is why our team is dedicated to creating a positive experience every step along the way.
Cheers to being a Star Seller and to Drinking Outside the Box™.